Watson™
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Cuts get booked while the clippers are running.

For barbershops and hair salons. Watson answers the WhatsApps and DMs in Malay, English or Chinese, books the barber they ask for, and keeps your regulars coming back on time. You keep cutting.

Get startedSee Raya week

Most shops start on RM 299 a month

FLFade Lab BarbershopSS15, Subang Jaya
Bro, Sabtu ni ada slot fade dengan Amir? Petang ok2:14 pm
Ada! Amir free Sabtu 3:00 atau 4:30 petang. Fade RM 35, lebih kurang 40 minit. Nak yang mana?2:14 pm
3 lah2:15 pm
Done, Danial. Sabtu 3:00 petang dengan Amir. Saya ingatkan hari Jumaat nanti.2:15 pm
Booked by Watson · Sat 3:00 pm, Amir
AAmir, meanwhileMid-fade on chair 2. Didn't touch his phone.

The week before Raya

Three chairs. Everyone wants a fresh cut.

The busiest week of a barber's year, at Fade Lab. Each column is a day: what got booked, the walk-ins that filled the gaps, and the people still waiting for a slot.

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  1. 1MondayRegulars who were due got a WhatsApp a week earlier and booked ahead.Rebook when it's due · RM 499
  2. 2ThursdayWalk-ins took a ticket and waited at the mamak next door until their turn.Queue & Check-in · RM 499
  3. 3FridayA shorter day around Friday prayers. Watson only offered the hours you're open.Booking System
  4. 4SaturdayRaya-eve slots asked for a RM 10 deposit, so the people who booked turned up.Payment Links
  5. 5SundayNine cancellations went straight to the waitlist. The first to reply got the chair.Waitlist · RM 499

An example week at a three-chair barbershop.

What Watson quotes

The board on your wall, in every reply.

Watson knows your services, prices and how long each takes, and which barber does what. When someone asks “berapa skin fade?”, it answers from your list.

Berapa skin fade? Ray ada esok?

Watson

Skin fade RM 40, lebih kurang 45 minit. Ray ada esok pukul 11:00 pagi dan 5:00 petang. Nak saya tempah?

Their barber, by name

Customers who ask for Amir get Amir's times.

Malay, English, Chinese

Watson replies in the language they write in.

Which plan suits a barbershop

RM 299

Most shops

If…

  • Customers mostly book ahead on WhatsApp or Instagram
  • One shop
  • You'd like reminders and a deposit for busy days

RM 499

When you need more

If…

  • Walk-ins queue at the door and you want a ticket system
  • Cancellations should go to people waiting
  • Regulars need a nudge when they're due
  • More than one shop

Barbers ask

Anything else? Message us on WhatsApp.
Can customers still just walk in?
Yes. Add walk-ins in a few taps. On RM 499 they take a ticket and see their turn on the TV.
What about Friday prayers?
Block the prayer time on the diary once, and Watson won't offer it.
Do my barbers need it on their phones?
No. The counter tablet is enough. They can check their day on their phone if they like.
Can customers pay by DuitNow?
Yes, by payment link before they come, or DuitNow QR at the counter.

Keep cutting.
Watson's on the chats.

Add your price list and your barbers, and try it in a practice chat first. From RM 299 a month per shop.

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